Frequently Asked Questions
Is registration on AllKindOfBirds.co.za really free?
How do I start the bird adoption process?
Once registered, you can explore our diverse catalog of birds. Find a bird you'd like to adopt, initiate the adoption process, and make the required payment. It's a simple and rewarding process.
Can I adopt a bird without breaking the bank?
What happens if I successfully adopt a bird?
How can I pay for the adopted birds?
What if I fail to make the payment within the specified timeframe?
If payment isn't received within the specified timeframe, our admin will contact you via email to inquire about your intent. If you choose not to proceed or don't respond, the bird may be made available for adoption by others. Additional actions may also be taken against your account for not completing the transaction within the terms/contract.
Is there an option for doorstep delivery of the adopted birds?
How do I inquire about a bird before adopting?
Can I change my mind after successfully adopting a bird?
How do I know when an adoption process is ending?
Each adoption process has a timeline indicating the remaining time. Watch the countdown to know when it will end.
When no additional actions are taken, the adoption process will conclude, and you'll officially become the adopter.
Can I adopt multiple birds simultaneously?
What if I encounter a technical issue during the adoption process?
Are there restrictions on who can participate in bird adoptions?
How do I track the delivery progress of the adopted birds?
What payment methods are accepted for adoption fees?
How do I contact customer support?
What if the second successful adopter declines the bird?
Are there hidden fees or charges?
How can I increase my chances of successfully adopting a bird?
Can I change the delivery address after successfully adopting a bird?
Contact our support team for assistance at infoallkindofbirds.co.za to change the delivery address after adoption.
Please note: once the bird has been prepared for delivery, we'll need to receive the return before we can re-prepare for delivery to your new address. A return/re-shipment fee based on the bird's size and weight may apply.
What if I receive a bird with health issues despite paying for insurance?